Following on from the success of the inaugural Wellness at Sea Conference, held in January 2017 in Singapore, Sailors’ Society delivered its second Wellness at Sea Conference on16 March 2018, London.
Held at 99 City Road Conference Centre, the event addressed crew wellness as an holistic approach and how this impacts on the health of the ship and, ultimately, on the health of the ship owners balance sheet.
Presentations from academics and industry experts looked in depth at all aspects of crew wellness, including physical, emotional, intellectual and social. Delegates also heard the results of recent research and held focused discussions around the impact of ship operations on crew morale and retention.
You can find out more about Sailors’ Society’s Wellness at Sea programme which includes a land-based coaching course, an e-learning platform and a free app for seafarers, at www.sailors-society.org/
“This lively and interactive conference is a must-attend event for ship owners and those concerned with the recruitment and retention of crews.”
A steering group of industry specialists has been recruited to help shape and advise on the content of the event, as well as to influence the speaker programme.
Dr Peter M Swift chaired the pan-industry, not-for-profit, “Maritime Piracy Humanitarian Response Programme” (MPHRP) from 2011-2015, assisting seafarers and families affected by piracy and armed robbery. The programme was subsequently transferred to ISWAN (the International Seafarers’ Welfare and Assistance Network), where he is a Trustee of the charity and member of the MPHRP advisory committee. Peter is a Director of the Maritime Industry Foundation, a member of the Advisory Board of the Green Award Foundation, Chairman of the Korean Register’s European Committee, a member of the ABS and a representative of the Royal Institution of Naval Architects at the IMO. He is a non-executive Director of Ardmore Shipping Corporation, a leading tanker company. He was previously the Managing Director of INTERTANKO for 10 years, after having served for 24 years in various senior international positions for the Royal Dutch Shell Group.
In addition to her role as Deputy CEO, Sandra leads the Society’s programme team, having previously worked with The Salvation Army, where she served for more than 18 years. Sandra’s previous roles include Assistant Projects Secretary for The Salvation Army’s community development projects in Southern Africa and more recently as International Editor-in-Chief and Editor of three international periodicals. She has also worked as a chaplain in a variety of settings including as a hospital chaplain and a school chaplain.
Julian is Editor-in-Chief at TradeWinds.
Paddy Rodgers became CEO of Euronav in 2000 and has served on Euronav’s Board of Directors since June 2003. He joined Euronav as a member of the Executive Committee in 1995 and was appointed Chief Financial Officer in 1998. Since 2011, he has served as Director and Chairman of the International Tanker Owners Pollution Federation Fund (ITOPF). Paddy was elected to the Executive Committee of Intertanko in May 2017. From 1990 to 1995 Paddy Rodgers worked at CMB Group as in-house Lawyer and subsequently as Shipping Executive moving to Euronav when it became a subsidiary for tanker investments of the CMB Group. He graduated in with an LLB in Law from University College London in 1981 and qualified to practise in 1984 having passed law society entrance exams after studying at the College of Law, Guildford in 1982. In 1984 he joined Bentley, Stokes & Lowless as a solicitor and in 1986 he moved to Johnson, Stokes & Master in Hong Kong where he practised until 1990.
Appointed Senior Vice President Market Strategy for Inmarsat Maritime in January 2015, Drew is currently responsible for setting the strategy for the business unit with regards to vertical segmentation, all marketing programmes, and the development of the partner channel. Since joining Inmarsat in 2005, Drew has held a variety of positions, principally focused on delivery of the broadband portfolio across the enterprise verticals while rolling out new products and services to drive significant growth across the land-based business. Previously, he gained extensive experience working in both North America and Europe, holding positions with Bell Canada, British Telecom and Cable & Wireless ranging from business development to corporate strategy. Drew holds an undergraduate degree in sociology and communications from York University in Canada and an MBA from Henley Management College.
Stuart, a Master Mariner, joined Thomas Miller’s Loss Prevention department in 2014. Prior to this he worked as casualty investigator for a leading shipping law firm and was at sea on a variety of different ship types including crude oil tankers, freight ferries, passenger ships and offshore drilling units, where he sailed as Barge Master.
Stuart Rivers has been Chief Executive of Sailors' Society since 2013. Under his leadership he has brought new life to the charity, building a strong senior team that delivers an innovative and exciting global programme, creative income generation and strong presence with the world's media. Stuart has grown the reach of Sailors' Society, doubling the number of ports served in three years and transforming the organisation from an old institution into a thriving movement.
Previously Stuart worked in the commercial technology sector with BT and Ericsson. He has used his technology background at Sailors’ Society to develop digital innovations that include the Ship Visitor mobile app - improving welfare provision and efficiency for up to 28 welfare organisations and delivering continuity of care to seafarers globally. A Wellness at Sea app has also been launched to support the training programme and put wellbeing directly in the hands of seafarers.
Sailors' Society has become a leader in welfare innovation and a platform provider to other welfare charities. Its reputation is attracting interest from world media and it is now regarded as a thought leader in maritime welfare.
Johan has been involved with seafarers’ welfare for the last eight years, previously serving as Port Chaplain in the port of Cape Town. He studied Theology at the University of Pretoria and received a B.Hons degree in Social Sciences from the University of South Africa. In 2010 Johan developed the Seafarer Wellness Programme while lecturing at the Maritime Faculty of the Cape Peninsula University of Technology. In 2014 Sailors' Society caught wind of Johan’s programme and was enthused by the close parallels between Johan’s initiative and the Society’s vision for a Seafarer Wellness Programme. In December 2014, they joined forces with Johan becoming the Wellness at Sea Project Manager.
Dr Rafael Lefkowitz combines his training in occupational-environmental medicine (OEM) and background in chemistry/biochemistry to further understanding complex exposures and toxidromes in Yale OEM patients. His major research project focuses on describing and analysing work-related exposures and medical conditions in seafarers, a highly vulnerable and globally essential working population.
Established in 1991, InterManager is the global trade association for third-party and in-house ship managers. The association currently represents over 100 companies and organisations worldwide on issues directly affecting ship management and the operating of vessels internationally. InterManager actively invites its members to participate in industry debate and encourages members to work together to address industry concerns. With its permanent representative to the IMO, InterManager has led a number of successful campaigns including most recently its Project Martha initiative which examined the effects of fatigue onboard.
InterManager is made up by: President, Bjørn Jebsen; Secretary-General Capt Kuba Szymanski; Permanent Represented to the IMO, Capt Paddy McKnight; and the Executive Committee.
Dr Rikke Bjerg Jensen is a lecturer in the Information Security Group (ISG) at Royal Holloway, University of London, with research interests that centre on everyday security practices enabled through digital technology and mobile devices.
Natalie has been the Director of Employment Affairs for the International Shipping Federation and International Chamber of Shipping, since March 2003. In her role she represents the industry on all employment affairs matters and coordinates industry positions at the ILO, IMO, EC and WHO. She was actively involved in the development and implementation of the Maritime Labour Convention 2006 and discussions on the ILO minimum wage, crew claims and abandonment, revision of STCW and concerns related to piracy to name but a few areas.
Natalie is also actively involved with the International Seafarers' Welfare Assistance Network (ISWAN) of which she was a board member for a number of years. She is currently part of their piracy sub group.
Natalie was previously a Trustee of Sailors' Society. Her greatest personal pride was in leading their efforts in developing a project in the Philippines post-Typhoon Haiyan which resulted in the provision of housing, medical centres and assistance to schools hit by the event.
Neil is a Research Associate at the Seafarers International Research Centre (SIRC) where he is currently working on the Institution of Occupational Safety & Health (IOSH) funded research project looking at the mental health of seafarers. This study is timely as in recent years many within the maritime industry have begun to raise concerns about the mental health/well-being of seafarers. The project will examine what existing data there is on the mental health of seafarers as well as collecting new data from both seafarers and shipping companies.
Neil has also worked on a number of other projects within SIRC and recently contributed to two projects funded by Lloyd's Register Foundation/TK Foundation and Cardiff University. The first, titled the Relationships Between Shore-side and Shipboard Personnel looked at the relationships between visiting 'experts' and sea-staff on-board ships, and the implication for safety of these. The second, Seafarers and Mandatory Equipment project looked at the training for, and attitudes to, mandatory equipment on-board ships.
Many of the projects at SIRC have involved Neil conducting fieldwork, such as interviews and observations, on-board ships for extended periods of time. Neil’s first degree is a BSc (Hons) in Psychology and Communication, and he also holds an MPhil, both awarded by University of Wales Institute, Cardiff.
Sophia joined Thomas Miller in 1992 and from 1994 worked as a claims handler dealing mainly with French and Spanish members. In 2004 Sophia became Director of the Crew Health Programme.
As part of her work in the Crew Health Programme, Sophia has undertaken a large number of clinic audits, implemented the standard medical form and clinic guidelines. She has also led the scheme through the largest period of growth and development in it’s history with a doubling of approved clinic facilities and four fold membership increase. Sophia is a Director of Thomas Miller & Co. Ltd.
Bridget Hogan is Director of Publishing & Membership for The Nautical Institute, where she is responsible for the Institute’s 100 plus book titles, production of its magazines, membership services, marketing and communications. The Nautical Institute is a membership organisation dedicated to improving the safety of those at sea through its publications and work on other international bodies, including IMO where it is an NGO. It works to improve the welfare of seafarers through advocating good ship design, encouraging activities such as mentoring onboard and improving leadership.
She has been involved with the publishing industry for more than 45 years and has worked in the maritime industry in various roles for over 40 years. After starting in publishing, she worked in projects for a shipowner, developing the group’s newbuild and offshore programmes then set up her own consultancy. During that time she worked in projects, marketing and communications for international clients including shipowners, shipmanagers, a flag state, ports, the Baltic Exchange, Lloyd’s Register of Shipping, the Oslo Stock Exchange and the Renault Group.
Chris Little, is the Head of Operations Support Services at Garrets International and manages a team of food specialist superintendents. Specialising in food safety, cookery skills, healthy eating, nutrition, menu composition, victualing rate management and galley inspection the team conduct yearly visits to the 2,000 plus vessels managed by Garrets International.
Prior to his employment with Garrets International, Chris spent 23 years in the British Forces as a logistics officer and studied food safety, nutrition, leadership and hospitality management at degree level, his final appointment was as the Senior Food Service Officer – Scotland, responsible for the catering service to more than 4,000 Royal Navy, Royal Air Force and British Army personnel, Chris was also a long serving board member at the MoD Health & Nutrition Study Team. Chris is passionate about nutrition and the direct link between employee performance, mental well-being and what they consume and supports Garrets International in their vision to provide “expert care to each ship and crew”.
Christina DeSimone, President and Founder of Future Care, holds a master’s degree in Educational Psychology and a bachelor’s degree in Special Education. She has been a medical advocate for seafarers for 25 years. Christina has been the inspiration and driving force behind Future Care’s goal to build an integrated medical system for promoting the health and wellness of seafarers worldwide, on board ship and ashore.
She pioneered and developed the original managed care solutions, which has evolved into the current industry’s medical cost containment techniques. Her primary focus with Future Care Inc. has been to introduce her managed care techniques to the international maritime industry for the betterment of seafarers’ health and welfare. She continues to advocate for a more humane and comprehensive medical care management solution than has been currently offered to the seafarer. Included in this work is the development of a wellness program for seafarers, encompassing the entire physical, mental, and spiritual health of the individual, both on board the ship and when at home.
As part of her continuing commitment to seafarers, Christina has made Future Care’s comprehensive database on seafarer medical treatment available to researchers to improve the industry’s understanding of how to manage medical care for the mariner. Christina continues to collaborate with shipowners, medical centres and researchers to make the all too often merely aspirational goals of seafarer wellness a concrete reality.
Future Care’s base of operations is in New York and Manila. The Future Care team is comprised of trained maritime physicians and nurse case managers and provides global telemedical and landside medical care management and wellness services with 24/7 call centre access.
After obtaining a BA Hons degree from Pembroke College, Oxford, Ella qualified as a solicitor in 1992 and spent the following years working for leading London maritime law firms, including many years based in Piraeus, Greece. She joined Tindall Riley (Britannia) Limited when she returned to England in 2008 and gained experience in all aspects of P&I and FD&D cover. Since 2014 she has been head of the People Risks Department (formerly Personal Injury), which handles all people-related claims for the Club including crew, third parties, and stowaways. Ella has been a Divisional Director of Tindall Riley (Britannia) Limited since 2016 and represents the Club on the International Group Personal Injury Sub-Committee.
David Coiley joined Inmarsat Aviation in 2008 and currently serves as Vice President, Channel and Partner Relationships. He has more than 25 years’ experience in the aviation satellite communications industry. Prior to Inmarsat, he worked at AeroMobile, Arinc, Sita and British Telecom. This is David’s second stint at Inmarsat, having worked at Inmarsat between 1997-1999 as Aeronautical Marketing Manager.
David holds a BSc (Hons) in Management Sciences from the University of Manchester Institute of Science and Technology.
Daniel Thompson is a British Master Mariner, employed by the Port of London Authority within the Maritime Pilotage Department. He pursued his interest as a seafarer when he was only 13 years old, where he joined the Sea Cadets as a hobby, and spent five years with them learning the ropes of life at sea, boating and general naval formalities until the age of 18. He got his first job interview with BP before his final year of school as they showed keen interest in his potential as an officer. At the age of 19 he pursued his career at sea starting his cadetship, and qualifying from Fleetwood Nautical College in December 2010 with his OOW Licence. Since then he has worked as a Deck Officer in the offshore industry, and spent the majority of his career working within the cruise sector, working for various cruise lines. Over the years he has consequently progressed through his licences and ranks, from OOW, Chief Officer and Master Mariner at age 29.
Captain Michalis joined ESMH shore staff as HSQE Superintendent, in May 2012. In June 2015, he took responsibility of the newly established Euronav office in Singapore as the General Manager, until he assumed his most recent position in ESMH as Fleet Personnel Manager, in 2017. Captain Michalis obtained his Captain Class A license in 2006 from the Merchant Marine Officers’ Training Center (KESEN). His seagoing career started at the age of 20 as a deck cadet on board a Ceres Bulk carrier. All his sea service has been mainly on board Ceres & Euronav vessels. He has served as a Master on board Euronav tankers for 3 years. He is a member HELMEPA since 1993 and a Fellow of the Institute and an official Chartered Shipbroker, FICS since 2012.
Since opening RightShip’s London office in 2007, David has expanded RightShip’s European business to also incorporate the Middle East and African regions, his clients now include some of the world’s largest owners, managers, terminals, insurers, financial institutions and industry bodies. To service a customer-base that has grown almost 10-fold under his tenure, David now oversees a team of nine Vetting Superintendents operating from the London office.
Before joining RightShip, David was Deputy General Manager at Golar LNG. David has a strong background in maritime safety and quality with significant experience in safety management system recertification, tanker vetting, training and auditing, and conducting risk assessments of vessels and port authorities.
David has consulted on ISO 9000, international safety management, safety and quality and related auditing services to a range of companies including P&I Clubs, industry associations and various ship owners. He began his career with the P&O general cargo division and has served as a First Mate and Master on offshore supply vessels and salvage tugs.
Mark Robertshaw is the Senior Vice President of Sales and Commercial at Brightwell Payments. With more than 18 years’ leadership experience in commercial shipping and maritime, Mark leads Brightwell expansion into these sectors.
Prior to Brightwell, Mark cultivated strong business-to-business relationships resulting in notably sustained financial and client satisfaction growth in the shipping and maritime industries, Group Commercial Director Bibby Ship Management, Managing Director of Bibby Ship Management Western Group, Managing Director of Faststream Recruitment Asia, and Global Account Director for Hapag-Lloyd AG.
He is an actively contributing member and Chairman of the expanding maritime cluster, Isle of Man Shipping Association, Committee member of the King George Sailors' Fund and a non-executive director to Stream Marine – a UK maritime and offshore training provider.
Mark holds a master’s degree in International Shipping from Plymouth University and is married to Cath with three boys and two dogs.
|08:30||Breakfast and registration|
Healthy seafarer, healthy ship, healthy balance sheet.
In his keynote address, Paddy Rodgers will give his view on Wellness at Sea and what this means to the maritime world. He will set the scene for a day which will look at all aspects of crew wellness and explore how the ship owner can take positive steps towards achieving a healthy crew, healthy ship and healthy balance sheet.
Wellness at Sea programme overview
How a seafarer experiences life at sea, how he or she reacts to an incident are related to him or her as an organised whole, a multi-dimensional human being. Training of seafarers has traditionally been one-dimensional, focusing merely on the ‘occupational’ aspect of their role. Competent seafarers have always been defined as people who have good navigational or engineering skills. However, these skills are often lacking in dealing with the realities and complexities of life at sea. Wellness at Sea was developed in response to a call from within the industry to address this often overlooked skill set. In this session, Johan Smith gives an overview of Sailors’ Society’s programme.
|10:00||Wellness in depth: Introduction and live poll|
Seafarer health, the root causes of common illness and injury and how to prevent them.
Dr. Lefkowitz will review findings from the recent Seafarer Wellness Survey. The data provides a window into the working lives of seafarers, from work hazards to work culture, informing opportunities for wellness and disease prevention in this essential yet understudied global workforce.
Mental health at sea
Despite having attracted less attention than physical health, working at sea may also have negative effects on seafarers' mental health and well-being. Neil Ellis, a Research Associate at the Seafarers International Research Centre (SIRC), looks at the nature of mental health issues at sea, and presents evidence that such issues are becoming an increasing issue. The causes of poor mental health (for example, loneliness and isolation) are then explored, as well as the possible consequences of such for both the seafarer and ship owner/manager (i.e. poor performance and high crew turn over). Neil then makes the case for why investing in seafarers' mental health makes good business sense, with some practical suggestions as to how ship owners and managers can both guard against and address mental health problems.
|10:50||Networking and coffee break|
Managing conflicts, cultural differences and the generation gap
Shipping is probably the most global industry in the world. Our success relies heavily on the relationships on board, among people who frequently share very different cultures. In addition to cultural differences there is now, more than ever, an additional difference to manage – the generation gap. Is this gap dangerous? Or maybe it can add strength to the team on board.
Raising standards above and beyond the MLC, 2006.
This session will explore the MLC, 2006 from three different perspectives – the regulators, the insurers and the seafarers – and discuss what the industry can do to raise standards above and beyond the convention.
|12:20||Lunch and networking break|
|13:05||Feedback on breakout discussion|
|13:15||Efficiency and the bottom line: Introduction and live poll|
Good ship leadership
Good ship leadership is key to the success of shipping companies. For the demanding and difficult working environment on board the vessels every reputable shipping company should take great care of its most valuable, economic resource they have - the crew. Shipping companies should make every effort to cover all areas of crew ‘wellness’ (physical, emotional, social, intellectual and spiritual). No one area of wellness is more important than the other, rather that all areas should be addressed for a seafarer to be fully fit and well. Shipping companies’ culture and values built around their people (on board and ashore), with the ultimate goal to serve humanity ensure a happy, healthy and safe working environment, where people ashore and onboard are eager to work, all contribute towards the company’s overall growth and wealth. Join this session to learn how this works in practice.
Emotional wellness versus loss prevention
Mental health and emotional wellness are subjects which receive ongoing interest in the maritime press and, sadly, it is not always for the best reasons. Ship owners and operators receive a multitude of loss prevention advice on how their ships can be safer and more technically efficient. However, it is often missed that the most valuable asset on board is the crew and as such their needs must be a priority. Is there more to be done in terms of loss prevention to enhance the emotional wellbeing of the crew? What can happen if you ignore these issues? What are the likely benefits for ship owners and operators? Let us discuss the possibilities.
The role of telemedicine in ship efficiency
The evidence of Future Care’s 18-years of bringing telemedicine to its clients is indisputable – telemedicine greatly contributes to increased seafarer wellness and overall ship efficiency. This result is not just brought about by minimising the negative effects of economic loss resulting from shore side medical treatment and related costs, including lost time. The positive effects of regularly scheduled virtual consultations on board ship, whether employed for physical or mental treatment, or wellness coaching, yield a more productive, efficient mariner and environment, which in turn increases shipboard efficiency. Telemedicine is good news indeed for seafarers and the entire maritime community.
|14:45||Networking and coffee break|
|15:05||Feedback on breakout discussion|
Communications: Intro and live poll
Intro and live poll.
Navigating everyday connectivities on board
Dr Rikke Jensen will draw on recent empirical findings emerging from a pilot study with seafarers on board container ships in European waters. This study was commissioned in order to offer a more nuanced understanding of how the multi-layered and digitally facilitated connections, relations and networks, enabled through increasingly connected ships, affect social isolation and cohesion of crews. In particular, the research explores the potential to better harness everyday uses of technology to increase cohesion and well-being amongst seafarers and their wider community. Through a number of creative engagements with seafarers, during long periods at sea, we explore how the reworking of sailor lives and living is producing feelings of distance and isolation, but also togetherness and community. The presentation will conclude with some early recommendations for employers and support organisations emerging from the research; recommendations about how best to use mobile and internet technology to increase cohesion and well-being among seafarers, which is central to crew retention, recruitment and to safe and efficient ship operations.
The future of on board communications – what can technology enable?
The advent of communications on board has the ability to dramatically transform life at sea; from an operational, safety and social well-being perspective. While, there has been a reluctance to embrace connectivity for seafarers, this trend is beginning to change. Connectivity for seafarers is about more than enabling access to social media, it is a vital tool that enables crew to problem solve, learn and continuously improve in their jobs. For ship-owners, it can reduce overall operating expenditure by ensuring the operational efficiency of the vessel, safeguarding its assets and the emotional and physical wellbeing of its crew. This session will explore how connectivity is truly redefining the maritime industry.
What can maritime learn from other industries?
There are many strong parallels between the aviation sector and the Maritime industry. Perhaps no more real than the fact that these two regions represent the last bastion of opportunity for connectivity. Connectivity is coming to the skies at an unparalleled levels with the roll-out of new European ground to air networks. Join this session and learn more about this dynamic and exciting development and its relevance to the maritime industry.
Chair's closing remarks
A networking drinks reception will follow until 8pm
99 City Road Conference Centre
99 City Road